Privacy Policy

At Specstech Solution LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our high-speed internet, television, and related services (collectively, the "Services").

1. Information We Collect

We collect information to provide better services to all our users. This includes:

• Personal Information: Name, billing address, service address, email address, phone number, and payment information provided during registration.
• Technical Information: IP address, device identifiers, browser type, and network performance data necessary for service delivery and troubleshooting.
• Usage Data: Information about your subscription plan, bandwidth usage, and interaction with our customer support.

2. How We Use Your Information

We use the collected information for the following purposes:

• To install, operate, and maintain the Services.
• To bill and collect payment for the Services.
• To provide customer support and troubleshoot technical issues.
• To communicate with you about service updates, offers, and promotions (you may opt-out of marketing communications).
• To comply with legal obligations and regulatory requirements.

3. Information Sharing

Specstech Solution does not sell your personal browsing history to third parties. We only share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in payment processing, installation, or customer support, bound by confidentiality agreements.
• Legal Compliance: When required by law, subpoena, or valid legal process, or to protect the safety and rights of Specstech Solution and its users.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures, including encryption and access controls, to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Your Choices

You have the right to access, correct, or update your personal account information by contacting customer support. You may also opt-out of receiving promotional emails by following the unsubscribe instructions included in those messages.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page or via email notification.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Specstech Solution LLC
11816 Pyrite Rd
Manor, TX 78653-2360
Phone: +1-888-430-1793