Regulatory Information

FCC Compliance & Open Internet Disclosure

Open Internet Transparency Statement

In accordance with Federal Communications Commission (FCC) rules, Specstech Solution LLC provides this disclosure to ensure that our customers have the information they need to make informed choices about the services they purchase.

1. Network Management Practices

Specstech Solution is committed to providing an open internet experience. We practice the following:

  • No Blocking: We do not block any lawful content, applications, services, or non-harmful devices.
  • No Throttling: We do not impair or degrade traffic on the basis of content, application, or service.
  • No Paid Prioritization: We do not favor some traffic over other traffic in exchange for consideration, and we do not prioritize traffic of our own affiliates.
  • Congestion Management: We use standard network management tools to ensure network security and integrity. During periods of high congestion, we do not target specific types of traffic.

2. Performance Characteristics

Specstech Solution offers various broadband internet access service plans with different speeds.

  • Service Description: Our service is delivered via Fiber-to-the-Home (FTTH) technology.
  • Expected Speeds: We advertise "up to" speeds. Actual speeds may vary based on your device, internal wiring, and internet congestion.
  • Latency: Our fiber network generally provides very low latency (typically under 20ms to the nearest backbone peer), suitable for real-time applications like VoIP and gaming.

3. Commercial Terms

  • Pricing: Monthly prices and fees are available on our website. Promotional rates may expire after a set period.
  • Privacy: Please refer to our Privacy Policy for information regarding how we collect and use data.
  • Redress Options: Customers with complaints or questions regarding these disclosures should contact our support team at +1-888-430-1793.

FCC Consumer Broadband Labels

Specstech Solution provides Broadband Consumer Labels (Broadband Facts) for all our current residential plans to help you compare services. These labels contain information on pricing, speeds, data allowances, and network management practices.

Accessibility

We are committed to ensuring our services are accessible to individuals with disabilities. If you require assistance or have specific accessibility needs regarding our equipment or billing, please contact us.